If you encounter any kind of issues while playing Rotwood and would like to report this to our dev team, you should be able to report it from in-game using our feedback tool.
However, if you are not able use the in-game feedback tool, and need to report the issue on our Rotwood Bug Tracker page, here are a number of files you will want to include that will help provide our team with more details about your submission.
FOR WINDOWS PC
LOG FILE
In order to find your game's client_log.txt file:
- Open up your Windows Explorer, and on the text input bar / search bar, copy and paste the following text and press Enter:
%appdata%\..\Roaming\Klei\Rotwood\
- This will take you to the Rotwood folders with a file path that looks something like this C:\Users\<Windows User Name>\AppData\Roaming\Klei\Rotwood\ and where you will find a series of numbered folders.
- Go into the numbered folder that starts with "steam-###############", where the ############### part will correspond to your Steam account; here you will find the client_log.txt file that you can provide along with your report.
SAVE FILES
There are situations where we may ask you for a copy of your save file(s). You will find your Rotwood save files by navigating to the same location as your log file (see above), and there, you will find your /saves/ folder.
DXDIAG
- Press the Windows key + R on your keyboard to access the "Run" window
- On the Run window, type dxdiag.exe and press enter; this will open up the DirectX Diagnostic Tool,
- Click on the "Save All Information" tab on the diagnostic tool
- A "Save As..." window will pop up where you can click on save. It will save your hardware information as a document to your desktop (default).
- Close the diagnostic tool and attach the new DxDiag.txt file to your submission.