If you are having an issue that affects your ability to play Don't Starve: Hamlet such as major graphical issues, crashing issues, or performance problems, there are a few things you should do before reporting the problem.
Please note:
Players with video cards under 256 MB may experience intermittent crashing issues (or not start) as Don't Starve (Hamlet, Reign of Giants, and Shipwrecked) requires video cards with at least 256 MB or over for Dedicated RAM. Visit Don't Starve: Hamlet's Minimum System Requirements for more information.
WINDOWS PC
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Don't Starve in your Steam Library > "Properties"
- Select the "Local Files" tab;
- Click the "Verify Integrity of Game Files" button
- When the process is complete, launch Don't Starve once more.
Often, the problems that users are experiencing are a result of local game files being corrupted, or incompletely downloaded. These problems include missing textures or effects, or crashing when loading specific areas or items, while the game generally runs fine.
Check and update your drivers - Outdated graphics, audio, and hardware drivers are three of the first things to check when any software is having problems. Make sure that all of your drivers are updated to the latest version.
Check you system specs - Make sure your system meets Don't Starve: Hamlet's minimum system requirements. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.
Security software - Unfortunately malware, firewall and virus protection programs can be a bit unpredictable at times. Try disabling anything you have running then try running the game again.
3rd-Party Software - Pop-up blockers, ad-blockers, and other types of software running in the background can sometimes cause problems. Turn off anything you have running in the background then try running the game again.
Ensure that your system is running the game with a a dedicated GPU (Not Integrated)
Some laptops with NVIDIA or AMD graphics cards actually contain two graphics chips; an Intel integrated chip for power-saving and a dedicated NVIDIA or AMD chip for high-performance uses such as gaming. Your graphics driver will detect which chip to use based on the program that you're running, but may not correctly detect that the high performance chip is required to run Don't Starve.
You will have to go into your AMD (CCC Control Panel) or NVIDIA Control Panel and force your dedicated GPU to launch and run Don't Starve instead of your integrated Intel card.
MAC OS X
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Don't Starve. in your Steam Library > "Properties"
- Select the "Local Files" tab;
- Click the "Verify Integrity of Game Files" button
- When the process is complete, launch Don't Starve once more
Crashes on Startup / Poor Performance
If you are playing on a Mac system with two graphics cards (generally an integrated Intel GPU and a dedicated NVIDIA or AMD GPU), please try disabling "power saving mode" on your Mac as described here: https://support.apple.com/en-ca/HT202043 . This will force your system to use the dedicated GPU when running the game.
Check you system specs - Make sure your system meets Don't Starve: Hamlet's minimum system requirements. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.
LINUX
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Don't Starve. in your Steam Library > "Properties"
- Select the "Local Files" tab;
- Click the "Verify Integrity of Game Files" button
- When the process is complete, launch Don't Starve once more.
Check and update your drivers - Outdated graphics, audio, and hardware drivers are three of the first things to check when any software is having problems. Make sure that all of your drivers are updated to the latest version.
Check you system specs - Make sure your system meets Don't Starve: Hamlet's minimum system requirements. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.