If you are having an issue that affects your ability to play Griftlands such as major graphical issues, crashing issues, or performance problems, there are a few things you should do before reporting the problem. Choose your platform via the links below:
WINDOWS PC
MAC OSX
LINUX
PLAYSTATION 4 / PS5
XBOX ONE / SERIES S / X
NINTENDO SWITCH
WINDOWS PC
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Griftlands. in your Steam Library > "Properties";
- Select the "Installed Files" tab;
- Click the "Verify Integrity of Game Files" button;
- When the process is complete, launch Griftlands
Verify the game files for Griftlands on Epic Games Launcher - Verifying the game's files on Epic Games Launcher ensures that there are no game files missing and corrupted files are replaced.
- Navigate to Griftlands in your game Library and click on the three dots;
- Click "Verify" in the drop-down navigation;
- When the process is complete, launch Griftlands
Ensure that there are no programs running that may interfere with Steam - If you are encountering issues or poor performance, you may want to check if you have any applications/programs running that potentially, negatively affecting Steam. Please visit Steam Support's guide for more information on this.
Download and install the latest operating system updates - Ensure that your operating system has been updated to the latest version.
Check and update your drivers - Outdated graphics or audio drivers are two of the first things to check when any software is having problems. Make sure that all of your drivers are updated to the latest version.
MODS - If you have MODS installed for Griftlands, disable these mods temporarily to see if that resolves the issue. Should the issue persist, please delete the mod files from your Steam folder for Griftlands. Once all mod files have been deleted from your Steam folder, unsubscribe all of your Griftlands mods from the Steam Workshop. This will ensure that any mods that may have been causing issues or conflicts with the game are not re-installed to your computer.
Check your system specs - Make sure your system meets Griftlands' system requirements. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.
Security software - Unfortunately malware, firewall and virus protection programs can be a bit unpredictable at times. Try disabling anything you have running then try running the game again.
3rd-Party Software - Pop-up blockers, ad-blockers, and other types of software running in the background can sometimes cause problems. Turn off anything you have running in the background then try running the game again.
Windows User Account Administrator Permissions - Ensure that your Windows user account has proper, full administrator permissions to be able to access your hard drive.
You can also try running your Steam or Epic Game Launchers (as well as Griftlands) via "Run as Administrator" option. Programs can be launched as an administrator by right-clicking on the executable file and choosing "Run as administrator."
Ensure that your system is running the game with a a dedicated GPU (Not Integrated)
Some laptops with NVIDIA or AMD graphics cards actually contain two graphics chips; an Intel integrated chip for power-saving and a dedicated NVIDIA or AMD chip for high-performance uses such as gaming. Your graphics driver will detect which chip to use based on the program that you're running, but may not correctly detect that the high performance chip is required to run Griftlands.
You will have to go into your AMD (CCC Control Panel or AMD Radeon Settings) or NVIDIA Control Panel and force your dedicated GPU to launch and run Griftlands instead of your integrated Intel card.
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue via the in-game suggestions/report tool. Or if you are unable to do so, you can post about the issue on the Griftlands Bug Tracker with your logs and information for bug reports.
MAC OSX
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Griftlands. in your Steam Library > "Properties";
- Select the "Installed Files" tab;
- Click the "Verify Integrity of Game Files" button;
- When the process is complete, launch Griftlands
Verify the game files for Griftlands on Epic Games Launcher - Verifying the game's files on Epic Games Launcher ensures that there are no game files missing and corrupted files are replaced.
- Navigate to Griftlands in your game Library and click on the three dots;
- Click "Verify" in the drop-down navigation;
- When the process is complete, launch Griftlands
Ensure that there are no programs running that may interfere with Steam - If you are encountering issues or poor performance, you may want to check if you have any applications/programs running that potentially, negatively affecting Steam. Please visit Steam Support's guide for more information on this.
Check your system specs - Make sure your system meets Griftlands' system requirements. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.
Crashes on Startup / Poor Performance
If you are playing on a Mac system with two graphics cards (generally an integrated Intel GPU and a dedicated NVIDIA or AMD GPU), please try disabling "power saving mode" on your Mac as described here: https://support.apple.com/en-ca/HT202043 . This will force your system to use the dedicated GPU when running the game.
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue via the in-game suggestions/report tool. Or if you are unable to do so, you can post about the issue on the Griftlands Bug Tracker with your logs and information for bug reports.
LINUX
General Troubleshooting Steps
Verify the integrity of your game's files on Steam - Verifying the integrity of your game files ensures that there are no game files missing and corrupted files are replaced.
- Right-click Griftlands. in your Steam Library > "Properties";
- Select the "Installed Files" tab;
- Click the "Verify Integrity of Game Files" button;
- When the process is complete, launch Griftlands
Ensure that there are no programs running that may interfere with Steam - If you are encountering issues or poor performance, you may want to check if you have any applications/programs running that potentially, negatively affecting Steam. Please visit Steam Support's guide for more information on this.
Check and update your drivers - Outdated graphics, audio, and hardware drivers are three of the first things to check when any software is having problems. Make sure that all of your drivers are updated to the latest version.
Check your system specs - Make sure your system meets Griftland's minimum system requirements for Linux. If it does not, you are still welcome to file a report; just make sure to let us know what the the computer specs are.
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue via the in-game suggestions/report tool. Or if you are unable to do so, you can post about the issue on the Griftlands Bug Tracker with your logs and information for bug reports.
PLAYSTATION 4 / PS5
General Troubleshooting Steps
Check and update your game
Outdated versions of the game may have unpatched bugs, and will not allow you to play with or connect to servers with the updated version of the game. Please ensure that your game has been updated to the latest version. Generally the PlayStation 4 and PlayStation 5 consoles download updates for your games automatically if you are connected to the internet, however, if Automatic Downloads is disabled, you will have to download these updates manually. Please visit PlayStation Support's guide for setting up automatic updates for PlayStation 4 and PlayStation 5 consoles.
Encountering a crash with error "CE-34878-0"
CE-34878-0 is a general error, and the message pops up when the application or game being run has crashed. Please see PlayStation Support's troubleshooting guide for this issue.
You can also contact PlayStation Support via the official PlayStation Support website: https://www.playstation.com/support/contact-us/
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue in the Griftlands Bug Tracker with as much information about the issue (including your platform) as possible.
XBOX ONE / SERIES S / X
General Troubleshooting Steps
Xbox One game troubleshooting
Should you ever run into any issues while playing any game, digital or otherwise on the Xbox One, we recommend visiting the Xbox troubleshooting guide for steps to resolve most issues.
Check and update your game
Outdated versions of the game may have unpatched bugs. Please ensure that your game has been updated to the latest version. Generally the Xbox One downloads updates for your games automatically if you are connected to the internet, however, if Automatic Downloads is disabled, you will have to download these updates manually.
You can also contact Xbox Support via the official Xbox Support website: https://support.xbox.com/en-CA
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue in the Griftlands Bug Tracker with as much information about the issue (including your platform) as possible.
NINTENDO SWITCH
General Troubleshooting Steps
Nintendo Switch game troubleshooting
Should you ever run into any issues while playing any game, digital or otherwise on the Nintendo Switch, we recommend visiting Nintendo Support's troubleshooting guide for steps to resolve most issues for games on the system.
Check and update your game
Outdated versions of the game may have unpatched bugs. Please ensure that your game has been updated to the latest version. Generally the Nintendo Switch automatically downloads updates for your games if you are connected to the internet, however, if Automatic Downloads is disabled, you should be able to set it up for your system (or manually update the game) by following Nintendo Support's guide.
Moving your game installation
If you are encountering any crashes or errors, it may be worth trying to move your game installation from your Switch's internal memory, to a MicroSD card, or vice versa.
Internal Memory/Free Space on Nintendo Switch
If you are encountering any crashes or errors, and your internal memory (or wherever your game is installed) is full, or very low, it may be worth trying to empty up a bit more space when trying to run the game.
You can also contact Nintendo Support via the official Nintendo Support website: https://en-americas-support.nintendo.com/
If you have tried all troubleshooting steps and are still unable to play the game, please report your issue in the Griftlands Bug Tracker with as much information about the issue (including your platform) as possible.