Since this policy can’t possibly cover every potential situation that may arise within our community, we’ll do our best to update this as needed. If you’re ever unsure about something, you can always ask a staff member! Also, you can simply apply some common sense to these “golden rules” that pretty much cover everything in our policy.
1. Have fun!
2. Be respectful.
3. Don't be a jerk.
4. Stay on topic.
If violations of our Community Standards Policy are brought to our attention, we will investigate them on a case by case basis. The level of action taken against accounts found in violation of this policy will be at the sole discretion of staff and based on the severity of the occurrence, as well as history of the account(s) in question.
Failure to comply with community standards policies will make us very sad on the inside, but also may result in your Discord account being muted, kicked or, in more serious cases, banned from this server. Read onward to prevent us from being stricken with deep sadness and getting your account smacked with a ban hammer.
Language: Users are expected to communicate in English while using our Discord server. We’re an English based company, and as much as we’d love to talk with you in Swahili, Klingon or some other language, we work best in English. In the event that additional language services are deemed appropriate, these services will be made available when Klei Entertainment has the ability to offer support in these languages.
Obscenity: Excessive use of foul language and any content deemed NSFW (Not Safe For Work) is not permitted and will be treated as a disruption to other users.
Disruption: Behavior that is deemed inflammatory, abusive or racist language (in any language), or discussions intended to disrupt users either individually or as a group (i.e. trolling) will not be permitted. This also includes all actions intended to harass, annoy or disrupt the enjoyment of other users.
Content: Content deemed to be not productive to conversations or relating to Klei Entertainment products, services or interests may be removed at the sole discretion of Klei Entertainment staff and moderators with or without notice.
Chats on the Klei Entertainment community Discord server are to stay on topic and should contribute to the overall conversation. Posts made in off-topic channels also need to contribute to the general conversation of the topic presented in the channel. Be aware that users of staff may lock channels that are being spammed or that have become increasingly unconstructive.
Alternate Accounts: Alternate accounts are discouraged. Users found utilizing alternate accounts for any reason, including to disrupt or persuade opinions of others may have their accounts banned.
Threats: Players are expected to not threaten others in any form. All threats of physical harm inside or outside of Klei Entertainment controlled services, real or inferred, will be treated as such and reported to the authorities as per internal policies of Klei Entertainment.
Harassment: Harassment is defined as any repeated action by one user or a group of users intended to routinely disrupt the experience of the service for others. Harassment can be defined in many ways, and is not necessarily limited to the type of language used, but the intent. Repeatedly targeting a specific user with harassment can lead to more severe action taken.
Intolerance: Language, discussion or activity relating to intolerance of any kind is not permitted. This includes but is not limited to sexual orientation, religion, race, gender or other groups of individuals.
Legal: You may not violate any local, state, provincial, national or international laws or regulations. Any violation of the law will be reported to the appropriate authorities as directed by internal Klei Entertainment policy.
Out of network communication: Klei Entertainment is not responsible for communication between players outside of services under their control. If you choose to communicate with another player outside of our services, you do so at your own risk.
Impersonation: You may not falsely represent yourself as any other user or as a representative of Klei Entertainment, Facebook, Google, Twitter or any other service or organization while using community services controlled by Klei Entertainment.
Staff: You are expected to follow the direction of Klei Entertainment staff and moderators while participating in the Klei Entertainment Discord community. Staff will moderate the content of each of its services as outlined by Community Standards Policies.
Advertising: Advertising is not permitted within Klei Entertainment's Discord server or other related services. This includes the promotion of websites, games, Discord servers or any other product or service.
Fraud: You will not provide false information to staff with the intention of benefiting from the result. You must also not provide false information against another user in order to harm their standing on this Discord server. Basically, don’t lie about stuff.
Bypassing Disciplinary Action: Creating multiple accounts or any other activity intended to circumvent security or staff disciplinary actions is cause for a permanent ban.
Enforcement: Klei Entertainment will make all reasonable efforts to ensure community standards information is made readily available to users of their services. The user is expected to follow and be aware of the Community Standards Policies at all times. Ignorance of the above policies will not be considered excusable defense for violation.
Suspicious Content: The upload of any harmful or suspicious files or links is not allowed and is cause for a permanent ban.
In addition, you must comply with Discord's Community Guidelines: https://discord.com/guidelines
Etiquette: General Guidelines
Stay on topic: Try to keep discussions and conversations on the subject at hand. Try to keep away from conversations about a topic being off-topic.
Communicate your message clearly: Using language, grammar, and tone that’s easily understood by others will help avoid simple misunderstandings and generally help with productive conversation.
Keep it clean: Humour and jokes are essential to making connections with the community; just make sure that your jokes are inoffensive and isn't directed towards someone else. Also if you’re writing fan-fiction, keep it PG-13, there are younger folk in the audience.
Be constructive and don't make it personal: You’re certainly allowed to disagree with one another, in fact, we encourage debates. However disagreements get out of hand when personal attacks, profanity, or threats are thrown around. Keep the dialogue positive instead of letting it deteriorate into personal insults. Keep criticisms constructive and polite.
Keep arguments and personal issues private: If you’re that angry about something someone said, take a break away from the server. If you still feel that it’s necessary to argue with someone, please do privately. Public arguments only cause hostility, distress, or discomfort for other community members.
Report infractions or questionable contents in the server: It helps us keep the server clean and keep a positive atmosphere for our community. Let us know if you have an issue with a community member or content.
When you can, help out newcomers: The Klei community has always been great at accepting and helping out new members. Let’s do our best to keep it this way.
Give feedback: If someone gives you advice or helps you with an issue, let them know that they've helped and make an effort to help others if you can answer their questions too.
Take the high road: Trolls are people who will post negative or rude comments to get a rise out of the community. Ignoring these trolls simply stops their efforts to get attention for themselves.
Take responsibility for what you post: If you wrote something that may have offended another, take responsibility, listen to their reasoning and work together to find common ground.