Can I get a refund if I purchased a game on Steam June 25, 2019 00:24 Follow If you purchase a Klei game from Steam, Valve, will, upon request via help.steampowered.com, issue a refund for the purchase. Please see Valve's Steam refund information page for details on the refund offer. Related articles Can I monetize on YouTube or other media sharing platforms? I'm having input issues/controller tips displaying when playing with mouse and keyboard.