Klei Entertainment Help Center home page
Submit a request
Sign in
  1. Klei Entertainment
  2. Klei General Questions
  3. General Questions

General Questions

Follow New articles New articles and comments
  • Proof of Purchase Item Code Information

  • Forum Disciplinary Actions and Warnings

  • Non-Fungible Tokens

  • Klei Entertainment Career Offer Email Scams

  • Klei Ambassadors Program

  • Common Resolutions (Oxygen Not Included, DST, Klei Store, Don't Starve and Shipwrecked)

  • No sound when playing Klei games

  • Player Creation Guidelines

  • Can't Access Forums - I keep getting an error code

  • Why Can't I Access the Forums?

  • Modding Guidelines

  • I'm having issues with cut-scenes/cinematics; what should I do?

  • Can I get a refund if I purchased a game on Steam

  • I'm having input issues/controller tips displaying when playing with mouse and keyboard.

  • COPPA Compliance / Parental Permission

  • I purchased a game soundtrack on Humble, how can I use it on Steam?

  • Why do I need a key for my DRM-free game?

  • Can I monetize on YouTube or other media sharing platforms?

  • If I purchased Griftlands on Epic Games Store, how do I get my Steam copy?

Français 简体中文