General Questions
- Klei Shop Orders - Regarding International Shipping Addresses
- Third Party Purchases / Reseller Information
- How to order from the Klei Shop
- Exchanges, Returns, or Refunds
- Klei Shop - Order Fulfillment and Customer Service Operating Hours
- Do you ship internationally?
- What are your accepted payment methods?
- I entered the wrong shipping address, what should I do?
- Are you able to cancel orders from the Klei Store?
- Where do Klei Shop purchases ship from?
- Coupons and Discounts
- How long does shipping to (my country) take?
- Why is international shipping so expensive?
- How can I track my order?
- Why did I get a customs/post office charge when I received my order?
- Can I send my order as a gift?
- I haven't received my order yet, what should I do?